Strategy that grabs attention

I work across strategy, brand, websites, campaigns, content & performance. The common thread is connecting the thinking to the delivery, so marketing has a clear purpose rather than becoming a collection of disconnected activity.

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Technology Industry

I built the marketing function from the ground up, creating the strategy, brand, website, content and campaigns needed to support the business as it grew.

Objective

Create a more consistent marketing function that increased visibility, supported partner-led growth and gave prospects a clearer route from first impression to next step.

What I did

Built the strategy, refreshed the brand and website, introduced content pillars and developed campaigns across digital, social, PR, events and internal communications.

Outcome

The business achieved 101% organic revenue growth in one year, alongside significant increases in website traffic and engagement.

Performance at a glance

Two of the clearest digital shifts after the marketing function was established.

Website visitors40 → 703 in 6 months
40703
Engagement rate1.1% → 34.2% in 6 months
1.1%34.2%

Website & customer journey

40 → 703website visitors in 6 months
Objective

The existing website was outdated and service-led, with limited interaction and no clear next step for visitors.

What I did

Refreshed the brand and website experience, introduced an explainer video and created clearer routes through the site with more obvious next steps.

Result

The refreshed website made it easier for visitors to understand what Virtuoso offered and what to do next. Website visitors increased from 40 to 703 in six months.

BEFORE
Technology website before

Original website

AFTER
Technology website after

Redesigned website

Educating & supporting clients

1.1% → 34.2%engagement rate in 6 months
Objective

Create content that did more than promote services by helping the audience understand technical topics and showing Virtuoso’s expertise.

What I did

Created content pillars and used expert-led posts, articles, partner content and PR to connect technical subjects back to customer challenges.

Result

Engagement increased from 1.1% to 34.2% in six months as content became more consistent and audience-focused.

Unleashing Event

25 leads13,849 impressions in 3 months
Objective

Build awareness around Virtuoso’s positioning while using event activity to create direct conversations with potential customers and partners.

What I did

Developed the Unleashing campaign across social, digital content and event materials, creating a consistent message around enterprise automation and content management.

Result

The campaign generated 25 event leads, while the supporting awareness activity delivered 13,849 impressions over three months.

Christmas Campaign

4,942impressions · 142 engagements
Objective

Use the end of the year to maintain visibility, reinforce the Virtuoso brand and give the audience useful, timely content.

What I did

Created a coordinated Christmas campaign using year-in-review and technology-trends content supported by branded social creative.

Result

The Christmas campaign generated 4,942 impressions and 142 engagements.

Keeping teams informed & connected

70%average newsletter open rate for the year
Objective

Keep internal teams regularly informed and support a positive, inclusive team culture.

What I did

Introduced regular internal newsletters, quarterly town halls, team events and awards.

Result

Internal activity received positive feedback and the average newsletter open rate was 70% for the year.

Revenue Operations

Reframing the brand & website around disconnected people, processes & technology that make growth harder.

Objective

Create a clearer proposition and website journey that can turn interest into conversations with the right businesses.

What I did

Developed the brand identity and visual direction, then restructured the website around audience problems, the value proposition and a clearer route to action.

Current status

The brand and website work are complete. Ongoing content and lead generation activity is still being developed, so performance results are not shown yet.

Visualising the move from disconnected to aligned.

The current identity uses the dotted arrow to show movement from fragmented operations towards a more aligned revenue system.

BEFORE
Previous identity
Previous Revenue Operations identity
→
AFTER · CURRENT
Current dotted identity
Current Revenue Operations dotted identity

Website transformation

The revised website leads with recognisable growth barriers before explaining the service.

BEFORE
Revenue Operations website before

Original website

AFTER · CURRENT
Revenue Operations website after

Current website

Brand, content & social media

Brand strategy was refreshed and updated alongside his website to draw in more enquiries. A content plan was introduced to create a drip-feed of social posts, which is already gaining a lot of engagement.

Property Membership

Campaign planning, paid media, email testing and creative content designed to increase awareness and response.

Objective

Increase awareness, improve response to training activity & generate downloads, landing page visits and bookings.

What I did

Developed themed content, ran paid activity across LinkedIn & Google, used A/B testing and refined creative as campaigns ran.

Outcome

Paid and organic activity generated qualified downloads, landing page traffic and stronger campaign response.

◉45KImpressions
↗700Landing page visits
↓164Qualified downloads
↗7% to 12%Paid click through rate

Paid campaign creative

These video frames formed part of the paid campaign activity. They kept the message simple and gave the viewer one clear reason to act.

PAID CAMPAIGN
Property Membership paid campaign creative
PAID CAMPAIGN
Property Membership paid campaign creative variation

Not-for-Profit

Created a more connected family of community brands while keeping the purpose of each café and service easy to recognise.

Objective

Create clearer value propositions and more consistent branding across the cafés, community fridge and young carers activity, while supporting visits, donations and community participation.

What I did

Created individual value propositions, refreshed the project identities, developed poster templates and built reusable values and project wheel assets.

Outcome to date

A connected visual and messaging system was created under the parent brand, while each project retained enough differentiation to communicate its own role clearly.

A family resemblance without making every service identical.

The identities share the same parent brand symbol and a consistent blue and green relationship. Each service then uses distinct imagery and naming so the audience can quickly tell whether the communication relates to a café, food support or young carers.

Brand refresh

The original identities were brought together under a more consistent visual system, while keeping each community project easy to recognise.

BEFORE · ORIGINAL IDENTITIES
Not-for-Profit logos before refresh
AFTER · REFRESHED IDENTITIES
Not-for-Profit logos after refresh

Finance

In house experience across social media, integrated campaigns, website, SEO, analytics, events, PR and sales enablement.

Objective

Build a more consistent content drumbeat that increased awareness and supported new business lead generation.

What I did

Refreshed the look and feel of social assets and organised activity around three clearer content pillars.

Outcome

Engagement doubled in four months and the activity generated new leads in the first six months.

↗4% to 8%Social engagement in four months
◎20New leads in six months
BEFORE REFRESH
Finance social media before refresh
AFTER REFRESH
Finance social media after refresh

FCA pricing reform campaign

Targeted specific clients with a coordinated cadence of email, social media, webinars and blog content to explain the changes and encourage useful action.

✉37%Email open rate
↗18%Email click through rate
◎7%LinkedIn engagement
▶97%Webinar attendance
Finance FCA campaign social media content

Website & digital experience

I led a website rebuild focused on improving the customer journey, making key information easier to find and creating clearer routes through the site. I also improved SEO across keywords, metadata & backlinks, using GA4 and Hotjar to analyse user behaviour and report performance.

BEFORE · ORIGINAL WEBSITE
Finance website before rebuild
AFTER · REBUILT WEBSITE
Finance website after rebuild

Lumina

Building my own consultancy through personal branding, practical marketing insight & story led content.

Lumina impression analytics
Lumina engagement analytics

I use the same principles in my own marketing.

The content combines useful marketing thinking with observations and stories that make the subject easier to relate to, building familiarity and credibility rather than relying on promotional content.

Cara, founder of Lumina Marketing

What people say about working with me.

Need someone who can work out what needs doing and then get it done?

I can support a defined marketing project, add experienced freelance capacity or take ownership of a piece of marketing from strategy through to delivery.